Q> Videos in the Media Centre don't seem to play properly for me?

The player should play video assets immediately without having to wait for the video to buffer or loading times. Our adaptive bitrate technology should playback the streams that fits more into the user's download bandwidth.

Most of the times these "lagging" issues are related to a very slow internet connection on the users end. We recommend you to find out your current download bandwidth that can be determined at http://www.speedtest.net and email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .