Q: I have problems obtaining complete data for many stocks in ShareChart.  This morning I noticed that for CNXT my quote data stops at 3/10/03.  If I searched through all the optionable stocks I am sure that I could find many more like this as it occurs frequently. What is happening?

A: This problem has occurred because you have downloaded OPTIONABLE STOCKS rather than the entire market data.

We have realized that as the OPTIONABLE STOCKS list changes from time to time some stocks might not appear in the downloading list for some period.

To stop this happening you need to download the whole market, PLATINUM OPTIONS or SUPER PLATINUM OPTIONS.
To fix the data, just click on Tools then Download Historical Data. Type in the stock code and press Download.

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