1300 526 314Q: I am using Windows media player to watch the webinar - I have the visuals, but no sound?
A: Under Tools - Options - Player tab - tick 'connect to the internet' (this overrides other commands). Some student have found this helps them to connect to the webinars.
If you require more support go to www.support.gotomeeting.com or the contact phone numbers are:
|
Country |
Toll-Free |
Direct Dial |
|---|---|---|
| United States | 1-800-263-6317 | +1-805-617-7000 |
| United Kingdom | 0800-404-9279 | +1-805-617-7000 |
| Europe | 00-800-7770-0011 | +1-805-617-7000 |
| Mexico | 001-888-840-6244 | +1-805-617-7000 |
| India | 000-800-100-3359 | +1-805-617-7000 |
| Australia | 1800 194 319 | +1-805-617-7000 |
| Asia-Pacific | 0011-805-617-7000 | +1-805-617-7000 |
If you still can't get on please call our office for specialised assistance