FAQ's-My webinar keeps pausing and restarting?
Q: My webinar keeps pausing and restarting?
A: Try pressing ‘Pause’ on your media player. Leave the webinar paused for 2 - 4 minutes. Then press ‘Play’ - this can sometimes allow the media player to catch up and load more of the content.
If you require more support go to www.support.gotomeeting.com or the contact phone numbers are:
|
Country |
Toll-Free |
Direct Dial |
|---|---|---|
| United States | 1-800-263-6317 | +1-805-617-7000 |
| United Kingdom | 0800-404-9279 | +1-805-617-7000 |
| Europe | 00-800-7770-0011 | +1-805-617-7000 |
| Mexico | 001-888-840-6244 | +1-805-617-7000 |
| India | 000-800-100-3359 | +1-805-617-7000 |
| Australia | 1800 194 319 | +1-805-617-7000 |
| Asia-Pacific | 0011-805-617-7000 | +1-805-617-7000 |
If you still can't get on please call our office for specialised assistance