1300 526 314Can Mac users join a meeting?
| A: |
Yes, Mac® users can attend meetings hosted on GoToMeeting 3.0 or later. System requirements:
Participants wishing to connect to audio using VoIP will need a fast Internet connection, and speakers (a USB headset is recommended). |
| A: | Yes. On the top of the Attendee Control Panel, click the View Menu button and select the Full Screen option. Or, on the Attendee Grab Tab on the side of the control panel you can click the View button to toggle between Full Screen and Window viewing. For an illustrated explanation, consult User Help. |
| A: | If your personal firewall (ZoneAlarm®, Norton Personal Firewall™, etc.) is blocking GoToMeeting, you just need to select your firewall's option to allow GoToMeeting to access the Internet.
If you do not have a personal firewall but are in a "Business Environment," you may have a hardware firewall. Please provide the document found at www.citrixonline.com/iprange to your IT department so that they may allow GoToMeeting to connect. If a connection still cannot be established, please call our Customer Care team toll-free at 1800 194 319 or direct dial +1-805-617-7000 begin_of_the_skype_highlighting +1-805-617-7000 end_of_the_skype_highlighting. Or, email This e-mail address is being protected from spambots. You need JavaScript enabled to view it to request assistance. |
If you require more support go to www.support.gotomeeting.com or the contact phone numbers are:
|
Country |
Toll-Free |
Direct Dial |
|---|---|---|
| United States | 1-800-263-6317 | +1-805-617-7000 |
| United Kingdom | 0800-404-9279 | +1-805-617-7000 |
| Europe | 00-800-7770-0011 | +1-805-617-7000 |
| Mexico | 001-888-840-6244 | +1-805-617-7000 |
| India | 000-800-100-3359 | +1-805-617-7000 |
| Australia | 1800 194 319 | +1-805-617-7000 |
| Asia-Pacific | 0011-805-617-7000 | +1-805-617-7000 |
If you still can't get on please call our office for specialised assistance